Automatic Collection of Information
By using the website, we automatically log information about you, your computer, or device when you access our website.
For example, when you visit our website, we may log the operating system, the version, the browser type, screen resolution, your preferred language, the website you visited before coming to our website, how long you spent on a page, and your actions on the website.
What are cookies, and how do we use them?
Some of the information we collect may come to us in the form of cookies.
Cookies are tiny data files stored on your device. These data files can later be retrieved to identify you as a specific user. They were designed to remember a previous visitor and therefore saving your preferences on a website. Cookies cannot pass on a computer virus or capture any personal identity.
If you do not accept cookies from our website you may experience certain inconveniences such as having to log in when you visit our website.
Clear GIFs & Pixel Tags
Sometimes we work with third-party services that launch clear GIFs and are known as pixel tags, single pixels, action tags, or web beacons. These pixel tax help us measure our advertising and ensure that we are advertising effectively.
Pixel tags are tiny graphics that have a unique identifier similar to a cookie and are used to track movements of our user. Clear GIFs are invisible on the page. The purpose behind a pixel tag is to show relevant advertising across multiple websites.
At times we share these pixels to third party websites advertise more effectively but it never pertains any personal information.
The way pixel tags work is if you visit 15 websites that are entirely different, you may be shown a similar advertisement for a website that you are visiting for the first time because of the pixel tag that was in your computer matches up to the same advertiser that is sending the advertising content.
Email Address & Newsletters
Your email address, first name, last name, and a few other details that you filled out to get on the newsletter are stored with our email newsletter list company.
Your data can only be accessed to the people that help manage our newsletter list along with the company that provides us the service to operate the newsletter.
All of the newsletters that are sent to you have an option to unsubscribe. You can unsubscribe and remove yourself at any time from our newsletter by clicking the unsubscribe link directly at the bottom of the email.
Please note that by unsubscribing you will be removed from future discounts, promotions, and announcements of any new product launches.
Product or Services Purchased
When you purchase a product or service from our website we collect certain contact details which may include name, email address, phone number, and physical address.
This information is stored on our website and may be used to reach out to you if you need help with your account, you want to adjust your billing, or we need to look up your registration date to cancel your account.
The point of this information is to quickly reference who you are so that if you have any questions that come up about your account we can answer them for you or make any changes.
Any form of payment or billing information that you enter on our website is encrypted and sent directly to our credit card merchant. We do not have access to your credit card or payment details nor we can we bill you directly without your acknowledgment.
Our website may contain links to third party websites and use features from these websites.
Security is a sensitive topic and we aim to keep your information as private and secure as possible.
Unfortunately, no information or storage system can be completely secure. Even some of the safest banks in the world and stores that spend billions of dollars on security have been breached.
We still do our best to ensure the information you provide is as secure as possible.
If you believe or feel that the security of any account that you have with us has been compromised, please notify us immediately, and we will strive to help you as best as we can.
Retention of your information
We only collect and keep your data for as long as it is reasonably required for you to use our website, until you close your account, cancel your subscription, or unless a more extended retention period is required or permitted by law.
Policy for Children
Our website is not created or designed for children under 18 years old.
If you are a parent or guardian that became aware that your child has provided us information you are welcome to contact us to help sort out the matter.
At this point, we can delete such information from our files as soon as it is reasonably practical.
By continuing to use the website, the content, or the information provided on our website including this page, it indicates that you agree to any changes made in our policies.
We are dedicated to resolving any complaints or questions regarding our use of your personal data.
If you would like to make a complaint regarding this policy or our practices concerning your personal data, please contact us using the contact form on our website. We will strive to reply to your complaint as soon as possible or within 30 days.
Our goal is to resolve any allegations brought to our attention as soon as possible. If you believe that your complaint was not acknowledged or taken care of, it may be that we did not receive your complaint or had difficulty in responding back to you.
Sometimes this happens when people mistype their email address or have a strong spam filter. It would be wise to resubmit your complaint by using another method or using multiple methods to ensure that we received your complaint and that we can reply back if a response is required.
You are welcome to contact us questions about our policy.
To reach us please visit the contact page on our website and there will be multiple ways that you can reach out to us using the contact form, phone number, or other methods listed on the contact page.